Job Title: Senior Program Manager
Department: IT/Logistics
Work Type: Full Time
Location: Port Melbourne
Salary: TBC
Last Date to Apply: N/A
About Toll Group
At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Benefits
Parental Leave: Primary 14 weeks pay and secondary 2 weeks pay
Flexible Working Arrangements: 3 days in office/2 days working from Home
Salary Sacrificing and Novated lease
Private healthcare cover, discounted car hire and other retail discounts
Why Join Us?
Shape the future of Toll’s technology landscape, driving a multi-dimensional strategy that includes cloud and IT utility models.
Work with cutting-edge technologies and industry experts to design and implement solutions that keep us ahead of the curve.
Partner with business mentors and IT teams to deliver value-driven solutions, while mentoring and developing internal talent.
Senior Program Manager
The Senior Program Manager will provide expert program management and delivery for complex, multi-discipline projects, focusing on implementing warehouse management, automation, and robotics solutions for Toll’s logistics operations. This role involves scoping, design, planning, risk management, implementation, communications, transition, commercial due diligence, and handover to clients and business stakeholders.
Collaborating with Operations, Solutions, and Technology teams, you will support business development by transforming customer requirements into operational solutions. The role includes directing medium to large change projects, managing project planning, resources, risks, issues, dependencies, and stakeholder communications, while continuously improving project management frameworks and methodologies.
Specialist experience in managing the complexities, risks, and issues of automation and WMS solutions in logistics is essential.
To be successful as Senior Program Manager, you will need to:
- Lead and manage projects from sales exit to operational handover, ensuring design, service, operational, and profit targets are met.
- Deliver customer implementations on time, within budget, and to quality standards, managing a project team of work stream leads.
- Implement automation solutions with best practice design, testing, and commissioning, providing guidance and leadership.
- Support team culture development and act as a mentor within the Project Delivery group, fostering a high-performing project delivery team.
- Drive innovation and establish strong relationships with project delivery partners, vendors, and stakeholders, focusing on automation vendors.
- Ensure operational excellence by managing risks, issues, dependencies, and maintaining quality project documentation throughout the project lifecycle.
About You
Are you ready for your next exciting role where you will manage the complexities, risks and issues of automation and WMS solutions in Logistics? We want to hear from you! Apply now and be part of a team that values your expertise and dedication.
Qualifications
A degree in IT, Supply Chain, Logistics, Engineering or Business from a recognised tertiary institution preferred.
PRINCE2/PMP or equivalent – preferred
Experience
Over 10 years of experience in Logistics/Supply Chain.
More than 5 years of experience in implementing warehouse management, automation, and robotics solutions.
Experience managing large projects ($30m+), ideally across various industries.
Advanced project management skills applied to warehouse and transport technology.
Strong understanding of logistics and supply chain systems (WMS, TMS, ERP, BI) and their applications.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
Toll Group is proud to be a Women 4 Stem Corporate member – Toll Group – Women 4 STEM
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
For more information reach out to Silvana Coluccio at E: Silvana.Coluccio@tollgroup.com or P: +61419522712